Terms and Conditions
Welcome to Coatelle! These Terms and Conditions govern your use of our website coatelle.com and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms. Coatelle reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Please review this page regularly for updates.
1. General Information – Company Name: Coatelle | Website: www.coatelle.com | Email: ines.el.work@gmail.com
2. Products & Availability – All products listed on our website are subject to availability. We strive to display accurate product descriptions and images, but minor variations may occur. We reserve the right to discontinue any product at any time without notice.
3. Orders & Payments – By placing an order, you confirm that all information provided is accurate and complete. Payments are processed securely via Visa, Mastercard, PayPal, Shop Pay, and other available options. Coatelle reserves the right to refuse or cancel an order if fraudulent activity is suspected. Prices are displayed in EUR (€) unless otherwise stated.
4. Shipping & Delivery – We offer free worldwide shipping on all orders. Estimated delivery time is 6 to 15 business days, depending on your location. Once shipped, you will receive a tracking number via email. Please note that delays due to customs, weather, or other external factors are beyond our control.
5. Returns & Refunds – You can return your item within 14 days of receipt if it is unworn, unused, and in original packaging. Return shipping costs are the responsibility of the customer. Refunds are processed within 5 to 7 business days after the returned item is received and inspected. To initiate a return, please contact us at ines.el.work@gmail.com
6. Privacy Policy – We value your privacy and handle your personal data responsibly. Your information will not be shared with third parties except for order fulfillment and legal purposes. For more details, please refer to our Privacy Policy page.
7. Intellectual Property – All content on coatelle.com (logos, images, text, designs) is the property of Coatelle and may not be used without permission. Unauthorized reproduction or distribution of any content from our website is strictly prohibited.
8. Limitation of Liability – Coatelle is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website. We do not guarantee that our services will be uninterrupted or error-free at all times.
By purchasing from Coatelle, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For any inquiries, feel free to contact us at ines.el.work@gmail.com.